Shipping Policy
At Partayoza, we are committed to providing prompt and efficient order delivery to ensure you receive your products in a timely manner. Here are the details of our shipping process:
- Order Processing Time: We will process your order within 24 hours of receiving it. Please note that orders placed over weekends or holidays may require slightly longer processing times, but will not exceed one week. Once your order is processed, you will receive an order confirmation and delivery information via email.
- Delivery Areas: Currently, we only accept orders from the United States, Canada, and Mexico. We do not have the capability to process orders from regions outside of these areas at the moment. However, we are working on expanding our sales markets to include Europe, Australia, and other regions.
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Delivery Methods & Time: We offer the following delivery options for orders within the United States, Canada, and Mexico. Please note that holidays are not considered working days and should be factored into estimated delivery times.
Country Shipping Method Weight Conditions Delivery Time United States Economy (Free) None 5-10 business days Expedited ($30) None 3-4 business days Canada Economy (Free) None 5-10 business days Expedited ($30) None 3-4 business days Mexico Economy (Free) None 5-10 business days Expedited ($30) None 3-4 business days -
Shipping Delays: While we do our best to meet our delivery estimates, there are certain factors beyond our control that may cause delays. We are not responsible for late shipments due to:
- Invalid addresses provided by the customer
- Inclement weather or natural disasters
- Carrier delays
- Unforeseen circumstances during large shipments
- Temporary out-of-stock situations
- Communication and Support: If you have any questions or concerns about your order or experience an unexpected delay, please do not hesitate to contact our dedicated customer service team. You can reach us at service@partayoza.com, and we will be more than happy to assist you.
- Customs Duties: Partayoza is responsible for any applicable customs duties or taxes associated with items. Customers do not need to pay any customs duties or taxes.
We hope these shipping policies provide you with a transparent understanding of our processes and help ensure a satisfactory shopping experience with Partayoza.